Consumer & Intelligence Manager

Contract:
Permanent

Recruitment Partner:
Matthew Nelligan

A dynamic and commercially-minded consumer strategist, the Consumer Growth & Intelligence Manager plays an important role in promoting consumer understanding into brand and commercial decision-making. Reporting into the Head of Consumer Growth, Analytics and Intelligence, you will activate insight across the marketing growth framework. You will translate consumer understanding and behaviour into bold brand actions, and strengthening brand equity through sharp, relevant stimulus.

You will blend traditional and new digital / tech research approaches to deliver clear, relevant insights that fuel growth. With a grasp of consumer needs and brand levers, the manager will help develop frameworks and narratives that create strategic clarity and commercial impact. You will sit at the heart of our brand growth framework and ensures that the team embeds consumer intelligence across brainstorming, generation, creation and activation.

• Translate consumer insight into compelling brand and commercial narratives that create action
• Partner with brand and commercial teams to embed consumer intelligence into strategic planning
• Support the development and evolution of frameworks aligned to brand growth levers
• Screens and qualify new ideas, balancing creative inspiration with commercial viability
• Synthesises multiple sources of consumer data into clear, actionable recommendations
• Champions brand strength as a lever for market share growth, linking insight to equity performance
• Delivers fresh stimulus and inspiration to teams, grounded in consumer behaviour and brand relevance
• Supports the Head of Consumer Growth in finding, creating and deploying new and modern methodologies and tools
• Collaborates cross-functionally to ensure insight is integrated into decision-making processes
• Drives continuous learning by capturing what works, what doesn't, feeding this into shape future strategic direction
• Ensures all activities comply with industry standards
• Where feasible attends industry events, and networking functions to build visibility and credibility
• Influences cross-functional teams with clarity and impact
• Supports budget management and spend, ensuring we continually get the best value from our spend

• Ability to integrate and synthesise multiple sources of insight & data, translating these into tangible learnings & recommendations
• Proven experience in consumer insight, brand strategy, or marketing—ideally within beauty, luxury, or FMCG sectors
• Strong ability to translate consumer data into clear, commercial recommendations
• Experience working with brand equity frameworks and understanding their commercial impact
• Skilled in synthesising multiple data sources into cohesive narratives
• Excellent storytelling and communication skills, with the ability to influence across teams
• Comfortable working in fast-paced, ambiguous environments with a bias for action
• Collaborative mindset with experience working cross-functionally
• Passionate about consumer behavior, brand growth, and the future of beauty
• Confident, curious, and commercially astute
• Resilience and flexibility in a fast-changing global retail and consumer landscape

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more s/rewards . Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group…