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Omnichannel Retention & Lifecycle Strategist
Job in
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-07-30
Listing for:
Specsavers
Full Time
position Listed on 2026-07-30
Job specializations:
-
Marketing / Advertising / PR
CRM Systems & Management, Digital Marketing
Job Description & How to Apply Below
Specsavers is seeking a Customer Retention Strategist to shape personalised, omnichannel experiences across the customer journey. You will analyse data from multiple sources to uncover opportunities to improve retention and customer lifetime value, and translate insights into data-led CRM strategies that drive engagement and action.
Collaborating with CRM, digital, analytics and global teams, you will define KPIs, testing frameworks and continuous optimisation to deliver measurable business
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