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Senior Complaints Insight Lead — Hybrid & Data-Driven
Job in
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-09-08
Listing for:
Capital One
Full Time
position Listed on 2026-09-08
Job specializations:
-
Marketing / Advertising / PR
Marketing Strategy, Client Relationship Management
Job Description & How to Apply Below
Capital One in the United Kingdom is seeking a Senior Complaints Insight Specialist to turn customer complaints into strategic opportunities. You will lead insight projects, spot trends with Operations, and craft data-driven narratives for stakeholders.
The role combines analytics with cross‑functional collaboration in a hybrid Nottingham setting. You will work with a specialist team, report to the Head of Complaints Strategy, and influence the complaints strategy while leveraging Google
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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