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in Hull and East Riding of Yorkshire

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Refugee Council - Hull & East Yorkshire

The volunteer will support the client by accompanying them to attend appointments or social activities, or to become familiar with key locations or public transport in their community. The aim of the role is to promote independence and integration in the local community, by helping them navigate their community and local area.

The volunteer will work mainly from the client’s local community. The volunteer may only work with a client once, or several times, depending on their needs. The role therefore will be varied, across different locations, days and times.

The volunteer will work alone but with the support of the Volunteer Coordinator and client’s assigned Case Worker.

This role is subject to a satisfactory Disclosure and Barring Service check. Repeat checks are initiated every two years.

You may be a Volunteer Navigator on a regular basis or ad hoc, depending on your availability, and in locations that suit you.

This role is subject to a satisfactory Disclosure and Barring Service check. Repeat checks are initiated every two years.

All of our volunteers are trained and inducted, and benefits include access to our online learning Hub, a Refugee Council email and IT account, information on internal vacancies, support and development and team integration opportunities.

For more information, please contact us on:

P:

E:eleanor.go

Thank you!

• Working with clients to understand their needs and interests
• Meeting the client at their house or at a public meeting place, and walking or using public transport to accompany them somewhere
• Planning transport routes and timings, and researching building locations
• Support will be requested in advance, and this might be to help them to attend an appointment, a social activity, or to become familiar with key locations or transport options in their community
• Encouraging clients to practice their English and improve their independence
• Working under the supervision of the Volunteer Coordinator and client’s assigned Case Worker and feeding back any development or issues

Adaptability Communication Skills Community Development Customer Service Decision Making English as a Secondary Language (ESL) General Administration Interpersonal Skills Leadership Problem Solving Self Awareness Time Management

Address:
Hull CVS, The Strand, 75 Beverley Road, Hull HU31XL