Quality Officer

Overview

As a Quality Officer
, you will be an ambassador for quality assurance. You will be actively involved in maintaining the ISO 13485:2016 Quality Management System and supporting the QARA Manager with internal and external audits. Your role includes investigating non-conformities (including non-conforming products), supporting the resolution of customer complaints, and providing training to maintain compliance with standard operating procedures. You will apply yourself to all activities managed under the ISO 13485:2016 QMS.

No day is guaranteed to be the same.

Your passion will support our ambition to See More and Be More for our customers, and we’ll support you to continuously learn and grow with Vision Express.

We are Vision Express - with over 550 stores across the UK and Ireland! We are part of the Essilor Luxottica family, a global leader in the design, manufacture and distribution of lenses, frames and sunglasses. Our priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 licensed brands.

• A problem solver with a broad perception of interaction of processes.
• A keen learner who is eager to prove ability to themselves.
• Someone who can communicate up and down effectively.
• Someone who is open to understand processes.
• Target driven and ambitious.

• Life Assurance – amount varies by role level (check applicable level)
• Free eyewear annually with eligibility from day one of joining us
• Free parking for all Vision Express colleagues
• Opportunities to get involved in the One Sight Essilor Luxottica Foundation
• Discounts for friends and family
• Employee Assistance Program offering confidential support and advice
• 33 days annual leave – plus ability to buy or sell holiday
• Flexible health-related benefits (Health Cash Plan, Additional Life Cover, Critical Illness Cover, Dental Plan)
• Opportunities to join company-wide communities and knowledge sharing
• Flexible lifestyle benefits (Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, Cycle to Work)