Property Estate Agent Manager

Salary: £37,000 - £42,000 per annum, depending on experience, with opportunity for progression as the organisation and property portfolio grows.

We are looking for an experienced and highly organised Property Estate Agent Manager to support the day-to-day management of property compliance, maintenance and wider administrative activity .

This is an opportunity to join a small but growing provider at an important stage of its development. The postholder will help shape practical systems and processes, improve the quality and accessibility of information, and become a key part of a developing team. The role will suit someone who enjoys a hands‑on environment and can bring order, consistency and follow‑through to a busy workload.

Although property compliance is an important part of the role, this is also a broad coordination and administration position. The postholder must be confident managing shared inboxes, maintaining accurate records, producing reports, arranging meetings and appointments, responding to enquiries and providing reliable administrative support across the organisation .

The successful candidate will not simply process paperwork. They will be expected to check information carefully, notice missing or inconsistent evidence, chase actions, coordinate people and works, maintain clear audit trails and elevate concerns at the right time.

• To maintain complete, accurate and accessible property, compliance, maintenance and administrative records.
• To monitor deadlines, schedule activity in good time and follow actions through to completion.
• To coordinate contractors, inspections, maintenance works, access arrangements and completion evidence.
• To provide responsive and well‑organised administrative support to property, housing and operational colleagues .
• To identify gaps, discrepancies, delays and higher‑risk concerns and elevate them promptly.

• Maintain accurate compliance records across the property portfolio.
• Review documents to confirm that they relate to the correct property, cover the required areas, are complete, valid and in date.
• Monitor certificate, assessment and inspection expiry dates and arrange renewals sufficiently in advance.
• Identify missing, expired, inconsistent or potentially non‑compliant documentation and elevate them appropriately.
• Maintain compliance trackers and provide clear updates on current performance, overdue items and outstanding actions.
• Upload, name, organise and retain property documentation consistently on internal systems.
• Support the onboarding and compliance approval of new properties, including checking that required information has been received .
• Record remedial actions identified through inspections, assessments and certificates and monitor them through to verified completion.
• Maintain clear audit trails, including instructions, appointments, communications, completion evidence and approvals.

Documentation may include:

• Gas Safety Certificates
• fire detection and alarm certification
• Electrical Installation Condition Reports
• Portable Appliance Testing records
• Energy Performance Certificates
• buildings insurance
• property and lease documentation
• Land Registry information
• other property, maintenance, licensing and health and safety documentation

• Raise and schedule maintenance and compliance works with approved contractors.
• Coordinate access with residents, housing teams, support providers, landlords, managing agents and contractors.
• Prioritise urgent, safety‑critical and higher‑risk works appropriately.
• Monitor jobs from instruction and appointment through to completion and closure.
• Chase contractors where attendance, works, quotations, invoices or…