Supervisor, Retail, Retail & Store Manager

Flybaboo Nottingham, England, United Kingdom

Permanent Supervisor – Part Time, 20‑25 hours

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it and our Store Supervisors are the people who bring that product knowledge to life!

Be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise.

You’ll also help store management, especially in coaching new team members and helping them to settle in, develop their product knowledge and grow their amazing customer retail skills.

• Provide exceptional customer service and maintain store presentation standards.
• Drive sales, meet and exceed targets, and maximise upsell opportunities.
• Co‑train new staff, support their development of product knowledge and retail skills.
• Assist store management with daily operations and reporting.

• Retail or customer‑service experience, with a proven ability to sell.
• Excellent communication skills, confidence, and an outgoing personality.
• Ambitious and motivated to progress into a first management role.
• Willingness to work flexible hours, including peak periods, bank holidays and weekends.

When you submit your application, you will be invited to complete a short online assessment. If successful, you will then be asked to complete a short video interview. Successful applicants will be contacted by the store manager inviting you to final stage interviews. We recommend you regularly check your emails to ensure you don’t miss any updates.

• Competitive salary and benefits, including sales incentives and a staff discount.
• Potential for additional hours during peak trading periods, bank holidays, and weekends.
• Career development opportunities with training and development programmes.

Mid‑Senior level

Part‑time

Management

Strategic Management Services

Flybaboo is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level
1). All employment is decided on the basis of qualifications, merit and business need.