Store Detective

Overview

Store Detective – B&Q Nottingham

Pay: £13.30 per hour

Hours:

50 per week

Shifts:

Week 1 (Mon–Fri), Week 2 (Tue–Sat)

Join the Front Line in Retail Security

Are you naturally observant, calm under pressure, and ready to play a vital role in keeping retail spaces safe? We’re looking for a Store Detective to work across the B&Q store network in Nottingham, helping to deter theft, support investigations, and create a safer shopping environment for all. This is a unique opportunity to join a high-performing team supporting one of the UK's leading home improvement retailers.

You’ll work both behind the scenes and on the shop floor, using your instincts and training to prevent loss and identify criminal behaviour before it escalates.

• Actively observe and detect theft or suspicious behaviour, taking appropriate action including apprehension where required.
• Build strong working relationships with local police, crime partnerships, and internal teams to stay ahead of crime trends.
• Develop local intelligence networks to disrupt organised retail crime.
• Maintain accurate and timely incident reports; attend court when required to give evidence.
• Support audits and space utilisation projects to improve store efficiency.
• Monitor CCTV and electronic tagging systems to enhance store security.

• A calm, confident communicator who can quickly assess and respond to situations.
• Previous customer-facing or security experience—store detective background is a major plus.
• Valid SIA licence is essential.
• Valid UK driver s licence required for travel between store locations.
• Sharp observational skills and the ability to handle sensitive situations professionally.
• Confident challenging individuals and making swift, informed decisions.
• Proactive, motivated attitude—someone who takes pride in preventing crime and protecting others.
• Familiarity with modern surveillance systems (CCTV, tagging, etc.) preferred.

• Be part of a trusted, high-impact team that plays a vital role in store safety and crime prevention.
• Enjoy a varied, dynamic role—no two days are the same.
• Work with one of the UK's most respected retailers in a fast-paced, supportive environment.

Our market-leading flexible benefits scheme provides benefits that suit your lifestyle. We offer a virtual GP, Salary Finance scheme, Choices flexible benefits platform, MiDeals discounts, cycle-to-work, life cover, save-as-you-earn, and Mitie Matching Share Plan. We award Mitie Stars as recognition with monthly cash prizes and a potential year-end top prize of £10,000. We provide ongoing training and development opportunities.

Mitie is committed to inclusive recruitment and accessible processes. If you require adjustments during recruitment, please let us know. Since 1987, Mitie has grown to 80,000 employees serving clients globally including banking, government sites, hospitals and schools.