Customer Service Assistant

Customer Service Assistant - Be the Friendly Face of Your Community

Looking for a part‑time role that's full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone's day.

Our stores are more than just places to shop – they're community hubs where neighbours catch up, friendships are made, and support is always close  a Customer Service Assistant, you won’t just help things run smoothly – you’ll be playing a vital role in people’s daily lives, especially for those who need us most.

We would love you to have:

• A genuine enthusiasm for great customer service
• A hands‑on, can‑do attitude
• A team player who’s always ready to help
• A willingness to get stuck into tasks like:
  • Helping customers with queries
  • Keeping shelves stocked and looking great
  • Serving on the checkout
  • Keeping the store clean, safe and welcoming

But this role is more than what happens in‑store. We’re all about community – so we’re looking for someone who’s ready to get involved and make a difference.

Southern Co‑op offers a lot more than just a job. As we are completely owned by our members, we put people first – and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career, whether this is an internal course or an apprenticeship – we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including a 20% colleague discount, healthcare plans, an employee assistance programme, generous shopping discounts, a NEST pension, a cycle‑to‑work scheme, a colleague referral scheme and much more.

We want to put you in Southern Co‑op – start your new career now.