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Workshop Technician

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Specialized UK Retail
Full Time position
Listed on 2026-05-30
Job specializations:
  • Retail
    Retail Support, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Workshop Technician

Turn your passion for cycling into a career that moves you forward.

Location:

Specialized Nottingham, Nottinghamshire. Full-time, 40 hours per week.

Job Summary

An integral position within the Specialized UK Retail Team; the Workshop Technician must excel at delivering service, working to time frames, empathising with riders’ needs and committed to deliver above targets for the workshop and store team.

Responsibilities
  • Serving customers in-store, by phone and other digital communication tools.
  • Building and checking bikes for display and prior to rider handover.
  • Checking in riders’ bikes and repairing as per job expectation.
  • Processing warranty work, deliveries and stock transfers.
  • Completing stock checks and accurately recording anomalies.
  • General cleaning and maintenance of equipment.
  • Professional and friendly conduct at all times.
  • Completing any reasonable request made by leadership.
Qualifications
  • Technically excellent with all manner of product.
  • Sound diagnostic capability.
  • Sound product knowledge and the drive to learn continuously.
  • Empathy for riders to deliver exceptional customer service.
  • Shop floor, selling experience.
  • Numeracy and literacy skills.
  • Clear and effective communicator and diagnostics.
  • I.T. skills to operate in store systems.
Reporting

Reporting to:
Workshop Manager.

Benefits
  • Bike Loan Scheme.
  • Bike & Apparel Purchase Policy.
  • Discounted Sport Brand Purchases.
  • Employee Assistance Programme, including your immediate family.
  • Enhanced Annual Leave.
  • Enhanced Absence Policy.
  • Annual Merit Review.
  • Company Events.
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