Luxe Multi-Brand Beauty Advisor, Boots Londonderry

LUXE Beauty Advisor

L’Oréal Group is the world’s leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L’Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide.

L’Oréal is looking for a Beauty Advisor who is passionate about beauty, loves sharing expertise, and can deliver a premium, personalized experience for every customer.

• A Beauty Guru:
  Passionate about all things beauty and a pro at giving personalized advice and helping people find the perfect products that make them feel empowered.
• A Connection Creator: A natural at building authentic relationships and making people feel comfortable. Enjoys chatting with customers, learning about their unique style, and helping them create a beauty routine that expresses who they are.
• A Trendsetter:
  Active on social media, always on top of the latest makeup and beauty trends, and knowledgeable about skincare.
• A Go Getter:
  Driven, ambitious, and loves a challenge. Excited to create innovative in‑store experiences and achieve great results.
• A Brand Ambassador: A true believer in the L’Oréal Luxe mission and values, passionate about our iconic brands, and eager to represent them.

• Deliver the One Luxe
  
  Experience:
  
  Consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer.
• Product Expertise and Storytelling:
  Confidently demonstrate products, immerse customers in the brand’s heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
• Embody Brand Excellence:
  Act as a L’Oréal Luxe brand ambassador, providing a luxurious customer experience through personalized service and merchandising standards.
• Stay Trend‑Forward:
  Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.

• Achieve Sales Targets:
  Consistently hit individual and counter sales goals agreed with the line manager.
• Build Client Relationships:
  Proactively build authentic relationships with customers, in‑store and through digital channels, fostering loyalty and repeat business.
• Promote Events and
  
  Activities:
  
  Inform new and existing customers about upcoming in‑store events, promotions, and brand activations.
• Create Engaging Experiences:
  Design and execute innovative, engaging events and animations that drive customer interest and excitement for L’Oréal Luxe brands.
• Brand Advocacy:
  Passionately represent L’Oréal Luxe brands and share expertise on internal and external social media platforms, adhering to company guidelines.

• Teamwork and Training:
  Actively participate in team efforts and complete all required training programs to maintain up‑to‑date product knowledge and brand expertise.
• Administrative Responsibilities:
  Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
• Maintain Counter Standards:
  Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.

• Competitive Compensation:
  Earn a competitive salary and a rewarding commission scheme that allows you to benefit directly from your success.
• Exclusive Product Perks:
  Enjoy access to an incredible selection of products from over 35 renowned L’Oréal brands at our exclusive staff shop.
• Generous Time Off:
  Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
• Health and Wellness Benefits:
  Take advantage of discounted dental insurance and access additional support resources for mental health and financial well‑being.
• Referral Bonus Program:
  Share the L’Oréal Luxe experience and earn bonuses by referring talented individuals to join our team.
• Sustainability Initiatives:
  Be part of a company committed to sustainability and making a positive impact on the world through our L’Oréal for the Future initiatives.

At L’Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition, disability, or any other protected status.

We welcome difference – different backgrounds, experiences, personalities, and perspectives.