Receptionist; Part-time

Role Overview

A permanent part‑time position (12.25 hours per week) available at the David Ross Sports Village as part of the front house team.

Work hours:

Friday 3 pm – 8.30 pm;
Sunday 10.15 am – 6.30 pm.

• Take bookings by telephone or in person.
• Collect and reconcile monies on reception while on duty.
• Deal with enquiries, direct users and issue hire equipment.
• Handle membership enquiries and issue membership cards.
• Check validity of users and manage lost property.

• Excellent telephone manner and ability to work calmly and professionally under pressure.
• Previous experience in a customer‑focused role essential.
• Evidence of managing cash handling and reconciliation processes.
• Desirable experience with computer‑booking systems.
• Excellent communication and customer care skills, pro‑active approach, attention to detail.

• Friendly, diverse, and supportive working environment.
• Reward scheme with bonuses for excellent work.
• Commitment to staff development through training, support and career progression opportunities.
• Access to fitness and health facilities, staff discounts, travel schemes and other benefits.

Our university is a supportive, inclusive, caring and positive community welcoming people of different cultures, ethnicities and beliefs. We are committed to the aims of the Disability Confident Scheme and have achieved the Athena Swan Gold Award.

Equality, Diversity and Inclusion matters are important and we invite you to access our Equality, Diversity and Inclusion website.

We welcome applications from UK, Europe and worldwide and aim to make your move to the UK as smooth as possible. Visit the Moving to Nottingham page for details.

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have the right to work in UK.