Sales Assistant

This is a Permanent, Part time vacancy that will close in 11 days at 23:59 BST.

We are looking for an enthusiastic Sales Assistant. If you have had customer‑focused experience, whether in paid or voluntary roles and have a friendly and positive outlook, then we are looking for you to assist our Shop Manager and team of hardworking volunteers to keep our shop as successful as possible.

• Help maintain high standards of visual merchandising throughout the shop
• Assist customers throughout their visit, from entering the shop to completing their purchase
• Actively promote and explain the benefits of Gift Aid to customers and other promotions
• Complete all company paperwork, including cashing up and banking procedures
• Encourage and assist in the training of volunteers
• Assist in sorting and preparation of donated stock
• Travel to other shops if part of a cluster from time to time
• Support the Shop Manager in all aspects of best practice and Health and Safety procedures
• Be responsible for daily running of the shop and management of volunteers in the Manager's absence
• Ensure that personal behaviour reflects the vision and values of the company

• Resilient, supportive, caring, hands on and enthusiastic
• Possess a positive attitude in delivering exceptional customer service
• Want to make a positive change
• Take pride in everything you do to maintain the high standards we promise to our colleagues, stakeholders and ourselves
• Adaptable; able to think on your feet
• Have a keen interest in the environment and sustainability
• Have an engaging personality, the desire to succeed and be your best

Hours will be worked on a shift basis between Monday - Saturday

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.

• Annual Leave:
  Starting at 26 days plus bank holidays, with the ability to buy an extra week.
• Virtual GP Service:
  Phone consultations available 24hrs a day, 7 days a week, 365 days and video consultations from 8am to 10pm, 7 days a week.
• Excellent Pension Scheme:
  Defined Contribution Scheme, with the company doubling your contributions up to 6%, and Life Assurance of 3× your normal salary.
• Company Sick Pay:
  Paid from the end of your probation period and increases during employment.
• Discounts:
  All colleagues entitled to a 25% discount on all original, full‑priced products sold.
• Wellbeing Commitment:
  Commitment to the wellbeing of our teams.

• Be part of a steadily growing company that raises money for The Salvation Army’s vital work with vulnerable people in the UK.
• Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling.
• We lead in textile reuse and recycling and have raised over £80 million in the last 10 years.
• Strong culture led by values ‘Compassion, Accountability, Respect and Equality’ and core purpose of ‘enabling mission and providing resource to help the work of The Salvation Army’.
• Empowering people: roles offer independence and encourage autonomy and new ideas.
• Support for career growth and internal development.
• Inclusivity underpins our team ethic and collaborative working.
• Wide variety of opportunities with exciting challenges.

Registered Company no. 2605817
The Salvation Army registered charity 214779 and in Scotland no. SC009359