Health and Wellness Sales Advisor
Listed on 2026-09-11
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Retail
Retail Associate/ Customer Service, Retail Sales
The hourly rate for this role is 13.56 and up to 15.59 across selected locations within London. No previous experience required & full training will be provided.
Do you have a passion for health wellness and making a difference
If you enjoy connecting with people building trust naturally and helping them find exactly what they need this could be the role for you. As a Health and Wellness Sales Advisor youll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing.
Youll be on the shop floor creating personalised experiences sharing expert advice and helping customers discover solutions that really work for them - all while supporting sales through genuine feel-good service. Youll receive full training and the opportunity to complete our Healthcare Training Programme giving you the skills to thrive.
Whether customers are seeking relief guidance or ways to boost their wellness routines youll play a vital role in helping them feel healthier happier and more confident in their choices.
About the role
- Reporting to the Assistant Manager youll support all health and wellness brands giving expert unbiased advice to ensure customers get the best experience every time.
- Youll use open questions to understand customer needs and offer holistic healthcare solutions and products including our in-store and Online Doctor services referring to the dispensary or pharmacist where needed.
- This is an interactive people-focused role - youll use your sales and communication skills every day to connect with customers and support their diverse health needs
- This is a sales-based role but its all about team successno competitive performance-based commission here.
- Well support you to complete a Healthcare Training Programme at NVQ2 level.
- Were proud of our stores so you will always keep the shelves looking their best. You will take pride in ensuring they are well stocked cleaned and tidied throughout the day.
These are the essential skills or experience needed to succeed in this role.
- Enthusiasm and passion for all things health and wellness
- A warm approachable manner and confident to start conversations with customers
- Able to put customers at ease so they feel comfortable to share their healthcare needs which may be sensitive or graphic.
- Self-motivated sales-driven and focused on delivering a great customer experience
- A team player that loves to contribute to the team and stores success
- Digitally savvy and comfortable embracing technology and the omni-channel offering
- Proactive in your approach to learning about new products and services helping to deliver a seamless and holistic health and wellness experience.
- Prepared to complete a Healthcare Training Programme (NVQ2)
These are desirable skills or experience and are not essential so we would welcome applications from candidates that dont match these additional criteria:
- Experience working towards sales targets
- Experience in a healthcare or wellness setting
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
Why Boots
At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and…
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