Digital Account Director

Digital Account Director - Sales, Growth & Service Delivery

Location:

Nottingham
Salary:
Negotiable

We are working on behalf of a leading multi-disciplinary marketing and communications group with an in-house creative studio of 200+ specialists. They deliver integrated, technology-led digital signage and content solutions for ambitious brands across retail, QSR, workplace, and public environments.

We are seeking a commercially driven Digital Account Director with a strong background in sales, account growth, and service delivery. This role is suited to someone who not only drives revenue but also ensures programmes are delivered to a high standard and create long-term client value.

Ideal backgrounds include:

Digital signage or AV solutions
Content or technical managed services
Multi-channel marketing sales and account management
Integrated marketing or technology-led agency environments

The Opportunity

You will take ownership of key client partnerships
-responsible for:

Growing revenue within existing accounts
Identifying and converting new opportunities
Overseeing service delivery to ensure quality, performance, and retention
Driving long-term contract value and client satisfaction

You will operate as a strategic partner, ensuring that what is sold is delivered effectively aligning creative, technical, and operational teams to deliver measurable outcomes.

Key Responsibilities

Drive revenue growth through upselling, cross-selling, and account expansion
Identify and secure new business opportunities within existing clients
Develop strategic account plans aligned to commercial and service objectives
Lead and deliver persuasive proposals, tenders, and RFP responses
Oversee programme delivery, ensuring timelines, budgets, and service levels are met
Act as senior escalation point and ensure high levels of client satisfaction
Collaborate with creative, digital, and technical teams to deliver scalable solutions
Maintain accurate sales forecasting, pipeline management, and performance reporting
Represent the business at industry events and networking forums

What We're Looking For:

Proven experience in a sales-driven account leadership role
Strong track record of growing existing accounts while maintaining excellent service delivery

Experience with in digital signage, content services, AV, SaaS, technical solutions, or multi-channel marketing
Commercially astute with experience managing high-value, multi-year contracts
Solid understanding of technical or content-led solutions
Confident presenter and negotiator at senior stakeholder level
Delivery-focused, organised, and solutions-oriented
Advanced PowerPoint and Excel skills Interested? Call Turner Fox Recruitment or email your CV