Account Manager

Overview

Job Title: Account Manager
Salary: £35,000 (£45,000 OTE)
We are looking for a motivated Account Manager to join a growing UK-based IT provider based in the Nottingham area. This role is ideal for someone who enjoys building strong customer relationships, identifying growth opportunities, and acting as a trusted partner to clients.

• Manage and develop a portfolio of client accounts, acting as the main point of contact.
• Build long-term relationships with customers, understanding their business needs and objectives.
• Identify opportunities to grow accounts through additional services, solutions, and renewals.
• Collaborate with internal teams to ensure successful delivery and ongoing customer satisfaction.
• Prepare and deliver account reviews, proposals, and commercial discussions.
• Forecast and track account performance, pipeline, and revenue against targets.
• Resolve issues effectively, ensuring a positive customer experience at all times.

• Previous experience in an Account Manager, Account Executive, or similar client-facing role.
• Strong communication and relationship-building skills.
• Commercially minded, with the ability to spot and develop growth opportunities.
• Organised, proactive, and comfortable managing multiple accounts simultaneously.
• Experience with in IT, technology, or B2B services is advantageous but not essential.

• Hybrid working model (3 days per week in the office).
• Competitive salary based on experience.
• Company pension scheme.
• Opportunity to grow and progress within an expanding business.

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