Business Development Manager

Security Monitoring Centres (SMC) – Part of Chubb Fire and Security are the UK’s largest security monitoring provider and are now looking to recruit a Business Development Manager.

• Drive a focused sales plan to expand SMC and Chubb’s footprint across target markets.
• Own the hunt: prospect relentlessly, build your pipeline, and secure high‑value new business.
• Build strong commercial relationships with fire and security installers and key end‑user accounts.
• Lead negotiations, close deals, and deliver compelling demonstrations of SMC’s TOUCH platform.
• Generate and qualify leads through outbound activity, networking, referrals, and campaigns.
• Manage the full sales cycle with precision, from first contact to contract signature.
• Hit and exceed revenue, growth, and KPI targets.
• Maximise account value through strategic upselling and cross‑selling.
• Work closely with operations, customer service, and technical teams to ensure seamless onboarding.
• Maintain a disciplined CRM pipeline with accurate forecasting and activity tracking.
• Monitor competitors, market shifts, and customer insights to stay ahead and spot new opportunities.
• Support tenders, renewals, and pricing proposals to strengthen win rates.
• Represent the business at client meetings, industry events, and networking opportunities.

• A proven track record of new business development and achieving targets from within a service industry.
• Whilst fire and/or security industry experience is advantageous (e.g., CCTV, access control), it is more important that you have knowledge of the installer marketplace and that you understand the installer network.
• The ability to prepare area plan and structure / conduct effective sales calls and meetings.
• Excellent presentation and negotiating skills, with a laser focus on customer requirements / satisfaction.
• IT aptitude, able to craft proposal documents using Word and PowerPoint – and to confidently deliver to customers.
• Current UK driving license.

• Competitive basic salary with on target earnings of c £80,000.
• Company vehicle or cash allowance.
• 25 days holidays plus bank holidays, plus option to purchase additional days.
• Generous pension scheme.
• Employee scholarship scheme.
• Benefits Central Platform hosting employee reward and recognition initiatives and health and well‑being resources.
• Bravo Awards which recognise outstanding contributions from all employees and encourage excellence.

Creating solutions for people and our planet, our company values are our absolutes.

• Own what we do.
• Protect people first.
• Think steps ahead.
• Bring energy to challenges.
• Win with integrity, together.

We work and win together, while never compromising our values.

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.