Sales Agent, Inside Sales

The Role:

We’re looking for a motivated and results‑driven Sales Agent to join our busy team at Agria Pet Insurance.

This role will suit a determined and tenacious individual who has experience of working in a similar role within a Contact Centre, preferably in a regulated environment. The start date is Monday 7th September 2026. While the position is remote, you will attend a two‑week in‑office induction (accommodation provided if you do not live within commuting distance to the office).

It is a full‑time role working 36 hours per week between 9:00 am–6:00 pm Monday–Friday on a rotating shift pattern. The starting salary is £25,000 per annum with a realistic OTE of £30,000 to £32,000 per annum.

What you’ll be doing:

• Deal with inbound calls from customers to assist and provide quotations and policies for various insurance products
• Make outbound calls to offer insurance quotations to existing customers and other warm leads
• Make accurate, rapid cost calculations and provide customers with quotations
• Ensure customers are provided with the information they need to make an informed decision and purchase
• Identify customers’ needs, highlight product features and benefits of policies
• Maintain customer records and take telephone payments in compliance with security protocols
• Utilise skills gained in training, closing sales using a consultative and confident approach
• Regularly achieve sales, service and productivity targets
• Respond to and follow up sales and/or service enquiries using appropriate methods of communication
• Record and maintain accurate policyholder information using the in‑house computer systems

What we’re looking for:

• Proven successful background in a sales role within a Contact Centre environment
• Experience of selling within a regulated environment and used to following a script
• The ability and determination to consistently over‑achieve on productivity targets
• Effective questioning and listening skills
• Computer literate (MS Office) with keyboard skills
• Precise comprehension and ability to communicate clearly in both verbal and written form

Any personal data that you provide to us will be used for the sole purpose of processing your job application. This information will be kept for up to 6 months from the date that it is received on the basis of our legal obligation under employment law.

If you have not heard from our careers team within two weeks, please assume on this occasion your application has been unsuccessful.