Customer Development Executive

Overview

Customer Development Executive – McCurrach on behalf of The Magnum Ice Cream Company

Location: Nottingham & surrounding areas (ideal postcode NG11)

Job Type: Permanent, full time – 40 hours per week

Salary: £29,000 basic, up to 10% bonus, lunch allowance & other benefits

As a Customer Development Executive (CDE), you will promote the total Walls portfolio to independent customers and identify and win new high‑potential accounts. Working to a dynamic, data‑led call plan, you will shape and execute your territory strategy with support from your Regional Manager, driving growth through increased distribution, availability, visibility, compliance and execution of our iconic ice cream brands.

• Partner with customers by building strong, long‑lasting relationships, understanding their business needs and local consumers, and delivering tailored solutions.
• Drive outstanding in‑store execution, ensuring optimal availability, compliance and visibility through practical activation and influence over wholesaler transfer orders.
• Create and deliver a winning territory business plan, taking a business development approach to grow distribution, sales and market share.
• Use data and insights to track performance, deliver against KPIs and embed best practice across your territory and wider team.
• Manage CAPEX assets such as Freezers on Loan and premium POS, ensuring outlets meet contractual terms and conditions.
• Support the execution of Joint Business Plans (JBPs) within QSR chains at a store level.
• Maintain strong administrative standards, ensuring all systems, reporting and compliance tasks are completed accurately and on time.

• Commercially focused, resilient and tenacious, with a strong desire to win and grow your territory.
• Excellent communication and people skills, with confidence to influence a wide range of stakeholders.
• Previous experience in FMCG, Direct Sales, Convenience or Field Sales, with a proven ability to develop accounts or territories (desirable).
• Organised and disciplined, with strong administration, planning and negotiation skills.
• IT‑literate, comfortable using MS Office and CRM or other sales systems, keen to use data to drive decisions.
• Self‑motivated, adaptable, able to work independently and as part of a high‑performing team.
• Full valid driving licence, eligibility to work in the UK and live within commute of the role's location.

• Starting salary of £29,000, up to 10% annual bonus.
• Tax‑free lunch allowance.
• Company vehicle and fuel card.
• Flexible (SMART) working.
• Continuous coaching, learning & development.
• Employee Assistance Programme.
• 23 days paid holiday plus public holidays.
• Annual leave purchase scheme.

Please note this role requires a full UK driving licence (no more than 6 points or previous bans). All offers subject to successful completion of a DVLA licence check.