Parts Advisor

Our client, a reputable main dealership in Nottingham, Nottinghamshire, is seeking a motivated and customer-focused Parts Advisor to join their busy parts department. This is an excellent opportunity for a skilled individual looking to develop their career within a professional automotive environment.

• Basic salary of £29,750
• 45-hour weekly schedule
• Saturday mornings on a rota, paid as overtime
• Manufacturer training and professional development programmes
• Supportive and experienced team environment
• Company pension scheme
• Long-term job security with a well-established automotive business

• Supplying vehicle parts and accessories to retail and trade customers
• Assisting workshop teams with parts identification and ordering
• Processing customer enquiries via telephone, email, and face-to-face interactions
• Maintaining accurate stock control and inventory records as a Parts Advisor
• Receiving, checking, and storing deliveries efficiently
• Identifying and sourcing parts using manufacturer systems
• Ensuring a professional, efficient, and friendly customer service experience
• Supporting the department to achieve sales targets and high customer satisfaction levels

• Previous experience as a Parts Advisor or within an automotive parts environment
• Strong customer service and communication skills
• Excellent organisational skills with attention to detail
• Ability to thrive in a fast-paced and busy environment
• Computer literacy, with experience in parts catalogues and dealer management systems advantageous
• Team-oriented with a positive and proactive approach
• Full UK Driving Licence preferred