Sales & Quotations Executive

Ocular is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland.

Committed to building long-lasting customer relationships, we do so by delivering an exceptional service - every step of the way.

Ocular has built strong partnerships with leading technology providers to enable us to keep at the forefront of technological advances and deliver innovative and reliable solutions that are tailored to every customer’s needs.

The Sales & Quotations Executive provides a faster, more efficient route for customer requests, quotation development, and technical coordination, while proactively managing smaller customers through a structured account contact cycle.

The role will align sales resource, capability, and cost to customer value and opportunity potential; freeing senior account management and Technical Design Engineer capacity to focus on strategic, higher-value accounts, while ensuring smaller customers continue to receive a proactive and consistent level of service.

1.
Quotations & Technical Coordination

• Act as the primary point of contact for customer quotation requests, ensuring a fast and efficient response.
• Prepare, issue, and track quotations, coordinating directly with the Technical Design team on technical content and specification.
• Qualify and prioritise incoming requests before passing to Design, reducing internal delays and rework.
• Own the end-to-end quotation process for smaller accounts, from request through to follow-up and close.
• Ensure every quotation is qualified, prioritised, and commercially reviewed prior to issue; no quote progresses without appropriate governance.
• Maintain clear ownership and audit trail of all quotation activity within CRM.

2.
Structured Account Management (Smaller Customers
)

• Manage a defined base of smaller customer accounts through a structured, tiered call cycle.
• Conduct regular proactive account reviews and scheduled customer calls - not only reactive engagement when a requirement arises.
• Follow up on outstanding quotations to drive conversion.
• Identify additional customer requirements and opportunities within the account base.
• Promote wider Ocular Integration solutions and services to existing customers (cross-sell/upsell).
• Support renewal and retention activity across the managed account base.
• Maintain accurate, current account and contact records in CRM.

3.
Governance & Reporting

• Provide clear visibility of quotation pipeline, conversion, and account contact activity within CRM
• Flag opportunities with strategic or multi-site potential for handover to senior/strategic account management.
• Report against KPIs on a regular (e.g. monthly) basis.

Skills & Personal Qualities

• Strong organisational skills and ability to manage a high volume of concurrent quotations and accounts.
• Confident, proactive telephone and written communicator.
• Commercially aware - able to qualify and prioritise opportunities rather than simply process requests.
• Collaborative - works closely and effectively with Technical Design and senior Sales colleagues.

• Experience in an internal sales, sales support, or quotations role, ideally within a technical, project-based, or B2B environment.
• Experience managing a structured customer call/contact cycle.
• Comfortable coordinating with technical teams to translate customer requirements into accurate quotations.

We offer a range of benefits that help make Ocular a great place to work. Please note that benefits may vary depending on region and role.

• Flexible Working, Around Core Hours
• Life Assurance (4 x Annual Salary)
• Carry Over Holidays (Up To
  5)
• Rew…