Senior Services Sales Specialist

Job title: Senior Services Sales Specialist

Location: Reading (hybrid work available)

Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more.

Are you an experienced IT Services Sales Specialist who can identify, shape and win strategic customer opportunities?

XMA is looking for a Senior Services Sales Specialist with experience selling IT or Managed Services, ideally across areas such as Managed Services, Service Desk, Device Lifecycle/DMaaS or Digital Workplace. You'll build and manage your own pipeline, identify opportunities and lead strategic services sales through to close, working closely with technical teams to shape the right proposition for customers.

At XMA, our people are at the heart of everything we do. Together, we help organisations achieve more through technology while creating a workplace where people can grow, belong and do their best work. If you're looking for a role where your contribution matters, we'd love to hear from you.

Our success starts with relationships. If you're passionate about understanding customer needs, creating value and delivering commercial success, you'll find plenty of opportunity here. Join a team that celebrates ambition, supports growth and empowers people to build rewarding careers while making a difference for our customers.

Together, we turn ambition into achievement.

• Develop and manage a pipeline of large, strategic services opportunities
• Build strong relationships with customers and senior stakeholders, acting as a trusted services advisor
• Identify opportunities across Managed Services, Service Desk, Device Lifecycle/DMaaS, Digital Workplace and wider IT Services
• Understand customer challenges and business outcomes, then shape the right services proposition
• Work closely with Account Management, Solution Architects, Delivery, Commercial and other internal teams to build compelling propositions
• Lead and contribute to strategic tenders and complex bids
• Help define win themes, value propositions and differentiators within tender responses
• Contribute to bid/no-bid decisions and ensure opportunities are commercially viable
• Support tender responses, customer presentations, clarification meetings and negotiations
• Understand the commercial aspects of services, including margin, profitability, risk and contractual commitments
• Develop relationships across Public Sector, Local Government and Corporate/Mid-Market customers
• Engage with senior stakeholders including CIOs, CTOs and Procurement teams
• Maintain accurate pipeline, forecasting and opportunity management

We’re looking for someone who is commercially minded, consultative and sales-driven
, with a proven track record of selling IT Services and Managed Services.

You’ll ideally have:

• Proven experience selling IT Services / Managed Services in the UK
• Experience working for an MSP, Managed Services Provider or IT Services business
• A strong track record of developing and closing complex, high-value opportunities
• Experience working on strategic tenders and bids, including contributing to bid writing and tender responses
• Experience with Public Sector frameworks, Local Government and/or Corporate customers
• Strong commercial understanding of services, including profitability, risk and pricing
• The confidence to engage with senior and C-suite stakeholders
• Strong consultative selling, negotiation and deal-shaping skills
• The ability to work collaboratively with technical and delivery teams without needing to be the technical expert yourself

This is a role for someone who gets…