Account Director

You will own and grow a portfolio of Mintel’s largest and highest-value global and regional accounts. As the Account Director for Strategic Partnership Accounts, you will be responsible for renewing key client relationships, identifying growth opportunities, and positioning Mintel as a valued and preferred research partner. Day-to-day responsibilities include:

• Owning the commercial relationship for key accounts in your market, working closely with global account managers to support best practices and drive growth across Mintel regions.
• Building strong relationships across multiple levels of the client organization to identify opportunities for consultancy sales, contract upgrades, and long-term account growth.
• Leading regular strategic reviews with internal stakeholders to track progress against account plans and adjust priorities where needed.
• Developing and delivering creative business solutions that demonstrate ROI, strengthen client relationships, and support successful renewals.
• Meeting commercial KPIs set by the APAC management team, including contract upgrades, consultancy sales, and renewal targets.
• Maintaining accurate CRM records of client details, meetings, objectives, opportunities, and account activity.
• Planning and executing a strategic reach-out plan aligned with the annual account plan.
• Collaborating closely with internal business teams to ensure clients receive a consistent, high-quality experience across touchpoints.

• Commercially-minded:
  You can identify growth opportunities within existing client relationships and are comfortable leading conversations around renewals, upgrades, and consultancy solutions.
• Relationship-driven:
  You enjoy building trusted partnerships with senior stakeholders and navigating complex client organizations.
• Strategic and proactive:
  You are able to translate account goals into clear plans and take ownership of driving them forward.
• Collaborative:
  You work effectively with global account managers, internal stakeholders, and cross-functional teams to deliver the best client experience.
• Client-focused:
  You are motivated by understanding client needs and showing how Mintel’s data, insights, and expertise can support their business goals.
• Self-directed:
  You are comfortable managing priorities independently and taking accountability for the success of your account portfolio.
• A strong communicator:
  You can adapt your communication style for different clients, seniority levels, and internal business partners.

• 8+ years of experience in sales or account management
• Native-level Japanese and business-level English proficiency
• Strong skills in Excel and Power Point

• Experience in the FMCG (Fast-Moving Consumer Goods) industry
• Experience in the Research industry