Retail Security Officer

Retail Support Security Officer – Tesco Top Valley

Location: Tesco Top Valley, Nottingham

Pay Rate: £13.47 per hour

Hours: Average 35 hours per week

Working Pattern: Monday to Sunday, including weekends and bank holidays

Shift Times: Early and late shifts required – start times from 06:00 and finish times up to 00:00

Requirement: Valid SIA Licence and own transport essential

Kingdom Group is seeking a professional, flexible, and reliable Retail Support Security Officer to join our team supporting Tesco Top Valley and surrounding locations across Nottingham.

This is a relief position providing cover for holidays, sickness, and additional operational requirements across multiple Tesco stores. The successful candidate will play a vital role in maintaining a safe and secure environment for customers, colleagues, and visitors while delivering excellent customer service and supporting store operations.

• Provide a professional, highly visible security presence within store locations.
• Monitor and patrol premises regularly.
• Prevent theft, damage, trespassing, and anti-social behaviour.
• Respond to incidents, alarms, emergencies, and security concerns.
• Conduct internal and external patrols.
• Monitor CCTV systems and report suspicious activity.
• Control access to buildings and restricted areas where required.
• Carry out opening and closing procedures.
• Check fire exits, safety equipment, and security systems.
• Complete accurate incident and occurrence reports.
• Report maintenance issues and safety hazards.
  
  Work closely with store teams to support operational requirements.
• Deliver excellent customer service to customers, colleagues, and visitors.
• Manage conflict situations professionally and calmly.
• Liaise with emergency services when required.

• Internal and external patrols.
• Locking and unlocking doors and gates.
• Checking vulnerable and high‑risk areas.
• Monitoring vehicles, deliveries, and service entrances.
• Maintaining site security during out‑of‑hours periods.

• Greeting visitors and customers professionally.
• Assisting customers and store colleagues.
• Providing directions and information when required.
• Handling complaints calmly and professionally.
• Maintaining a professional appearance and attitude at all times.

• Assisting with emergency evacuations.
• Supporting first aid incidents if trained.
• Preserving crime scenes where necessary.
• Reporting incidents immediately to management.
• Completing emergency documentation and reports.

This role involves providing relief cover across multiple store locations including:

• Tesco Hucknall – NG15 7UQ
• Tesco Bulwell – NG6 8EQ
• Tesco Hucknall Road – NG5 1QZ
• Various Tesco stores across Nottingham City Centre

The successful candidate must be able to travel and work within a 10–15 mile radius of the locations listed above.

• Early shifts starting from 06:00
• Late shifts finishing up to 00:00
• Weekend working
• Bank holiday working
• Short‑notice cover requirements

Please note that this is a relief position. While the role is expected to average 35 hours per week, full‑time hours cannot be guaranteed initially. However, there is potential for hours to increase over time, with opportunities to progress into a permanent full‑time role subject to business needs.

• Valid SIA Licence (Door Supervision or Security Guarding).
• Own transport is essential.
• Excellent communication and customer service skills.
• Strong observation and attention to detail.
• Professional, confident, and reliable approach.
• Ability to remain calm under pressure.
• Strong conflict management skills.
• Ability to work independently and as part of a team.
• Previous retail security experience is desirable but not essential.

• Colleague CARE Platform – wellbeing support, employee perks, rewards, and discounts.
• Career Progression Opportunities.
• Referral Bonus Scheme.
• Paid Social Value Days.
• Recognition and Reward Programmes.
• Ongoing Training and Development.
• Supportive Team Environment within an award‑winning organisation.

• A full 5‑year checkable employment history will be required.
• Successful applicants must hold a valid SIA Licence.
• Own transport is essential due to travel requirements between locations.
• This role supports Tesco Top Valley and surrounding Nottingham stores.
• Average 35 hours per week with opportunities for additional hours and career progression.

If you’re a flexible, customer‑focused Security Officer looking to join a supportive and professional team, we’d love to hear from you.

Be proud. Be professional. Be Kingdom.