Project Worker - Homelessness Service

The Vacancy Housing Project Workers needed for a new project in Nottingham

This opportunity is for a 28-bed temporary accommodation service for single adults experiencing homelessness. It is ideal for someone who thrives in a role that blends practical support, housing progression, and person‑centred guidance. The role involves helping residents build stability, develop essential life skills, and move on into long‑term housing—typically within six months.

• Create and monitor Move‑On Plans and Ready‑to‑Move Plans within the first week of arrival.
• Support residents to understand tenancy responsibilities, set up bank accounts, manage budgets, and access welfare or debt advice.
• Ensure Personal Housing Plans (PHPs) are reviewed and updated promptly.
• Support residents to register for housing options including Homelink, Registered Provider portals, and private rented opportunities.
• Build relationships with local authorities, private landlords, NPRAS and Registered Providers to increase move‑on options.
• Facilitate or attend property viewings and help residents set up their new home (utilities, furniture grants, GP/dentist registration).

Support Housing Benefit applications and maximise income opportunities. Complete weekly flat health and safety checks. Log incidents, risks and concerns in line with policy. Address non‑engagement through persistent, flexible support and elevate concerns where necessary.

• Clear, friendly and professional communicator with a genuine desire to help others progress.
• Able to read, follow and record information accurately.
• Confident using basic IT (emails, Word, updating records).
• Resilient, calm under pressure, and able to manage challenging situations.
• Understands professional boundaries and confidentiality.
• Positive attitude, strong work ethic, and values‑driven approach.

37 Hours a week

• 07:15 - 14:30
• 13:15 - 20:45
• 20:45 - 07:00

• Wellbeing plan
• NCHA pension
• Free DBS checks
• £250 referral bonus
• Generous annual leave
• Free healthcare cash plan
• Company social events
• Enhanced maternity, paternity and adoption leave and pay
• Free training and development
• Access to cycle to work and discounted bus pass schemes

Employer:

Nottingham Community Housing Association (NCHA)