Tenancy Support Worker

Join a well-established organisation as a Floating Support Worker – Outreach Services, supporting refugees and individuals resettled through local and national refugee programmes across Nottinghamshire.

This rewarding role provides the opportunity to make a genuine difference by helping clients build independence, sustain their accommodation, improve their wellbeing and integrate into their local communities.

You will deliver person-centred, strengths-based and trauma-informed support through home visits, appointments and partnership working with other agencies.

Key Responsibilities
Manage a caseload of refugees and resettled households, completing needs and risk assessments and support plans.
Support clients with housing, tenancy sustainment, budgeting, welfare benefits, employment and education.
Help clients access essential services and promote independence, wellbeing and community integration.
Carry out regular home visits and work closely with partner agencies.
Maintain accurate case records and complete safeguarding and risk management processes.
Support vulnerable adults and children in line with relevant policies and GDPR requirements.

This role would suit someone with experience as a Floating Support Worker, Housing Support Worker, Tenancy Support Worker, Refugee Support Worker, Resettlement Worker, Community Support Worker or in a similar support setting.

You should have:

Experience supporting vulnerable adults, refugees, asylum seekers or socially excluded groups.
Knowledge of housing, welfare benefits, safeguarding and tenancy sustainment.
An understanding of trauma-informed and person-centred approaches.
Strong communication, organisation and relationship-building skills.
Good IT and case-recording skills.
NVQ Level 3 in Health & Social Care, Housing, Advice & Guidance, Community Development or equivalent experience.
A clean Enhanced DBS.
A full UK driving licence and access to a vehicle.
The ability to travel throughout Nottinghamshire and work flexibly around service needs.

What’s on Offer
£19–£20 per hour
37 hours per week
Minimum 3-month contract with potential for extension
A rewarding role directly supporting refugees and resettled individuals
Supportive, person-centred working environment
Multi-agency and partnership working
If this Tenancy Support working role is of interest, apply now or contact Olivia at (url removed) for moe information