Gambling Treatment Service – Access Lead

All of our services are Free and Confidential.

We have immediate need for an Access Lead, working within our Gambling Support services. This position is Full time 35 hours per week including a shift pattern of 12-8 and 9-5 alternate weeks.

Ara is looking for a full time dynamic and motivated gambling Access Lead to join the treatment team on a full-time basis to support those experiencing gambling harms or those affected by someone else's gambling.

All applicants must hold a minimum of a Level 4 Counselling qualification and already have experience in a similar role supporting those at various stages of gambling addiction recovery.

Purpose of the job
The aim of the role is to provide a pivotal entry point to the wider treatment system for those experiencing gambling related harms or those affected by someone else’s gambling, ensuring an efficient and welcoming response for those accessing our gambling support service.
Responsible for comprehensive assessment, administration and inputting on to Ara’s case management system, referrals into treatment, provide comprehensive assessments to service users at the beginning of their support journey and manage risk and safeguarding concerns.

In return we offer:

• A competitive and benchmarked salary.
• A 35-hour working week to promote a healthy work-life balance, with flexible working.
• Up to 32-days annual leave, as well as all UK bank holidays.
• A pension scheme, comprehensive training, and a 24hr Employee Assistance Program.
• Meaningful and fulfilling work that makes a real difference to some of the most vulnerable people in our society.

If you have further questions, please call us on . For more information about Ara, please visit

Please note:

applications without a cover letter will not be considered.