Financial Assistance Caseworker

I'm working with a local authority looking to appoint a Financial Assistance Caseworker to support vulnerable, elderly and disabled residents in accessing funding for home repairs, improvements and adaptations. This role sits within a busy Private Sector Housing team and involves managing cases from referral through to completion.

Key Responsibilities:

• Managing a caseload of financial assistance and grant applications

• Carrying out financial assessments and reviewing supporting evidence

• Visiting residents in their homes to discuss housing and adaptation needs

• Providing advice on grants, benefits and other funding options

• Supporting applicants with forms and required documentation

• Liaising with Occupational Therapists, landlords, housing providers and partner agencies

• Maintaining accurate records and ensuring cases progress within agreed timescales

• Handling sensitive personal and financial information professionally and confidentially

About You:

• Experience with in housing, grants, benefits, financial assistance, casework or local government

• Strong administration and case management skills

• Comfortable working directly with vulnerable residents

• Excellent communication and organisational abilities

• Able to manage a varied workload and prioritise effectively