Operational Logistics Officers

Overview

As an Operational Logistics Officer, you will play a key role in coordinating and delivering Waste and Street Cleansing services across the city. You will be responsible for managing daily operations, optimising service schedules, and ensuring frontline activities are delivered efficiently and in line with performance standards.

The position supports service delivery across areas including waste collection, street cleansing, bulky waste, and associated logistics functions. We are recruiting for two Operational Logistics Officers to provide service coverage across extended operational hours, operating on separate shift patterns of 07:00‑15:00 and 14:00‑22:00.

The role involves close working with frontline teams, managers, residents, and contractors, using digital systems and data to drive continuous improvement, respond to service demands, and maintain high levels of operational performance.

• Relevant operational or logistics qualification or equivalent experience within a public service or operational environment.
• Experience in logistics, scheduling or operational coordination, ideally within waste management, street cleansing or a related service.
• Experience working in a fast‑paced environment managing multiple priorities and responding to service demands.
• Experience engaging with customers, stakeholders or the public and resolving service enquiries.
• Knowledge of operational service delivery within waste or public realm services.
• Understanding of health and safety legislation and safe working practices.
• Awareness of local service delivery challenges and the importance of Equality, Diversity and Inclusion.

• Strong organisational skills with the ability to plan, prioritise and manage competing demands.
• Excellent communication skills, both written and verbal, with the ability to engage a wide range of audiences.
• Ability to analyze data and use digital systems to support decision‑making and improve service delivery.
• Confident problem‑solver with a proactive, solution‑focused approach.
• Strong collaboration skills, with the ability to work effectively with frontline teams, managers and partners.
• Competent IT skills, including Microsoft 365 and operational systems (e.g. scheduling/reporting tools).

• 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays, with the ability to buy additional leave annually.
• Access to a generous, defined benefit pension scheme offering 17.9%.
• Smart Working – to support your work life balance.
• Health and wellbeing benefits including access to our Employee Assistance Programme.
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more.

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled – these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.