Dental Patient Care CoordinatorFront Desk

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Paid time off
• 401(k)
• 401(k) matching
• Free food & snacks
• Health insurance
• Training & development

Are you a warm, articulate dental professional who understands that the patient experience starts the moment the phone rings? Are you looking for a high-end, fee-for-service practice where quality care is prioritized over patient volume? Do you thrive in a collaborative environment where emotional intelligence is valued just as highly as technical skill?

If you are seeking a dental home where you can build genuine relationships with patients and work alongside a supportive team, we invite you to apply!

• You are a "people person" at your core. You naturally make others feel seen, heard, and comfortable. You can ease a nervous patient’s mind just as easily as you can celebrate a patient’s new smile.
• You have high emotional intelligence. You know when to listen, when to speak, and how to read the room. You remain calm and gracious, even during busy moments.
• You value quality. You take pride in working for a practice that offers the best—from simple fillings to full mouth restorations—and you are confident discussing the value of that care with patients.
• You are a team player. You don’t believe in "that’s not my job." You are happy to jump in, whether it’s answering a phone, helping with scheduling, or assisting a colleague.

• Working collaboratively with the team you will manage the full administrative flow of the patient journey:
• Concierge Service:
  Deliver a warm welcome and a seamless check-out experience.
• Schedule Coordination:
  Manage a productive schedule for our doctors and hygiene team that respects the quality of care we provide.
• Financial Confidence:
  Because we are a fee-for-service office, you must be comfortable helping patients understand the investment in their health beyond just "what insurance covers."
• Operational Support:
  Verify benefits, handle collections, and ensure patient records are accurate using Dentrix.

Dr. Ramteen Rafii leads a modern, high-end practice in Novato dedicated to comprehensive cosmetic and restorative dentistry. We combine advanced technology (microscope-enhanced dentistry) with a traditional, family-style approach where patients are treated like friends, not numbers.

• Required:
  
  Prior dental front office experience.
• Required:
  
  A warm, polished, and professional demeanor.
• Preferred:
  Experience with Dentrix and Open Dental software.
• Preferred:
  Experience working in a Fee-For-Service or Out-of-Network environment.

• Fantastic
  
  Schedule:
  
  Full-time, Monday–Thursday.
• Culture: A supportive, drama-free environment where your personality is valued.
• Compensation:
  Competitive hourly rate based on experience + Bonus Potential.