Front Desk Assistant AWS

Job Summary

Permanent

$2,000-$3,500 + AWS

Mon-Fri, 9am-6pm, Sat, 9am-1pm

Novena

• Champion the patient experience from first enquiry through to the moment they leave; greet every visitor warmly, anticipate needs, and make every touchpoint smooth
• Handle patient enquiries, appointments and reminders across phone, email and messaging; with excellent etiquette and timely responses
• Handle billing, payment collection, and accurate submission and filing of dental claims via CHAS, Medisave and dental insurance portals
• Issue consent and Medisave forms to patients for completion when required
• Handle patient queries and complaints courteously and professionally
• Manage office supplies and handle incoming and outgoing deliveries and mail
• Maintain accurate patient and clinic records and file timely reports
• Work closely with Dental Assistants, the Clinic Manager and Dentists to ensure smooth patient flow and a consistently positive experience

Permanent

Novena

Mon-Fri, 9am-6pm, Sat, 9am-1pm

$2,000-$3,500 + AWS

• Genuine, patient-first attitude
• Experience in a clinic, healthcare or customer service setting
• Comfortable with clinic management software (such as Plato) and basic computer tools
• Excellent telephone etiquette and communication skills
• Strong organisation and attention to detail
• Calm and proactive; comfortable in a fast-paced clinical environment
• Professional appearance, in line with our clinic uniform and hygiene standards
• Be willing to aid in other roles if the situation requires it, for effective clinic workflows.

Interested applicants, kindly email your detailed resume (
MS Word format is preferred):

(Reg No: R)

Please ensure that applications sent through email are no bigger than 1

Mb
.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number:
97C4832
)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

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