Shift supervisor, Business

Overview

TouchPoint is hiring for full time and part time SHIFT SUPERVISOR positions at Henry Ford Novi, 47601 Grand River Avenue, Novi, MI 48374.

Schedule:

full time and part time; hours and days may vary; more details upon interview. Requirement: previous customer service experience required. Pay Range: $19.00 per hour to $23.00 per hour.

We Make Applying Easy! Text JOB to 75000 to search requisition r 1468004. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: (Use the "Apply for this Job" box below)./moSkg

TouchPoint is part of Compass Group and dedicated to serving patients, families, and visitors with hospitality and service in Ascension Health hospitals nationwide.

Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities:

• Responsible for providing training and creating work schedules.
• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Acts as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,  for paid time off benefits information.

About Compass Group:
Achieving leadership in the food service industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Applications are accepted on an ongoing basis. TouchPoint maintains a drug-free workplace.