Corporate Business Office Manager

Corporate Traveling Business Office Manager

#OPT-2360

Corporate

POSITION OVERVIEW

The Corporate Traveling Business Office Manager provides temporary coverage, operational support, training, and oversight to Business Office departments throughout the organization. This position travels to assigned facilities to cover vacancies and leaves of absence, support focus facilities, train and onboard Business Office Managers, strengthen financial processes, and ensure compliance with corporate policies and applicable regulatory requirements.

The Corporate Traveling Business Office Manager performs all essential facility-level Business Office Manager responsibilities when providing coverage and serves as a resource to facility leadership, Regional Business Office Managers, the Senior Regional Business Office Manager, and the Corporate Business Office team.

SUPERVISORY RESPONSIBILITIES

May provide temporary supervision and direction to facility receptionists, Accounts Payable staff, Business Office personnel, or other assigned employees while providing facility coverage.

TRAVEL REQUIREMENTS

Frequent travel to assigned facilities is required. Travel may include extended assignments and overnight stays based on organizational needs. The employee must maintain a valid driver’s license, an acceptable driving record, and reliable transportation.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Travel to assigned facilities to cover vacant Business Office Manager positions, vacations, leaves of absence, transitions, and other operational needs.
• Perform all responsibilities of the facility Business Office Manager during temporary assignments.
• Support focus facilities with accounts receivable, Medicaid applications, collections, census management, deposits, reconciliations, and other assigned priorities.
• Support regional and facility leadership during acquisitions, management transitions, staffing changes, survey preparation, and corrective-action initiatives.
• Evaluate Business Office operations and identify incomplete, inaccurate, or overdue work.
• Develop and execute action plans to bring assigned facilities into compliance with corporate standards and established deadlines.
• Assist with clearing dashboards, census discrepancies, billing holds, outstanding balances, and incomplete Business Office assignments.
• Provide timely reports to the Senior Regional Business Office Manager regarding facility performance, financial risks, training needs, outstanding concerns, and corrective actions.
• Maintain professional relationships with residents, responsible parties, facility leadership, employees, vendors, government agencies, and corporate departments.

• Verify the accuracy of the facility’s daily census and resident payer classifications, including Medicare, Medicaid, private pay, managed care, and other payer sources.
• Reconcile census information between clinical, billing, admissions, and accounting systems.
• Identify and resolve census discrepancies promptly.
• Generate and maintain complete and accurate information necessary to bill residents and third-party payers timely.
• Review claims and supporting documentation as part of the triple-check process.
• Complete billing-log reconciliation and ensure required information is submitted within established deadlines.
• Coordinate with Admissions, Nursing, Medical Records, Therapy, MDS, and corporate billing personnel to resolve billing concerns.

• Participate directly in the accounts receivable collection process, including pursuing delinquent accounts.
• Contact residents, family members, responsible parties, insurers, and other payer sources regarding outstanding balances.
• Establish…