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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM Technical Support

Customer Experience Pickup Coordinator Fast-Paced Logistics

Job in Novi, Oakland County, Michigan, 48377, USA
Listing for: Federal Express Corporation
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading logistics company in Novi, MI is seeking a full-time Customer Experience Pick-up Coordinator to enhance customer activation and oversee pickup processes. You will work closely with sales teams and customers, ensuring effective communication and service improvement. The ideal candidate has at least one year of experience in customer service or a transportation-related field and possesses strong communication and organizational skills.

This role requires in-office attendance, emphasizing teamwork and rapid issue resolution.
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