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Guest Experience Specialist; Front Desk & Reservations

Job in Novi, Oakland County, Michigan, 48377, USA
Listing for: esacareers
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 42000 USD Yearly USD 28000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Specialist (Front Desk & Reservations)

ESA Management, LLC is seeking a Guest Services Representative in Novi, MI. You will assist guests, answer phones, check in/out, and collect payments following company guidelines.

A strong commitment to guest satisfaction and adherence to safety procedures are essential. Responsibilities include operating the front desk, handling reservations, and maintaining accurate cash and city ledger records, while promoting ESA’s service culture and ensuring a welcoming environment for guests and

We are looking to fill the Guest Experience Specialist (Front Desk & Reservations) position at esacareers in Novi, MI, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 28.000 - 42.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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