Sales Engineer

Pulstec USA, Inc. specializes in providing sales, service, and support for cutting‑edge Pulstec products to customers across North and South America. The company's core product offerings include X‑ray (XRD) Residual Stress Analyzers, Hardness Variation Analyzers, and Laue Single Crystal Analyzers. With a focus on delivering high‑quality solutions, Pulstec serves a diverse range of industries and applications. The company is committed to offering innovative and reliable technologies while providing excellent customer service and technical expertise.

Pulstec USA is seeking a full‑time Sales Engineer to provide sample measurements, online demonstrations, repairs, and tailored consultations to manufacturers, scientists, project managers, and engineers. This job is based in our Novi, MI, office, but requires up to 50% travel throughout the United States, Canada, and South American countries.

The candidate will be responsible for selling and providing technical support for Pulstec’s entire product suite, including the μ‑X360J residual stress analyzer, s‑Laue and m‑Laue crystal orientation systems, Hardness EYE, and the mura

R surface hardness variation scanner.

Bachelor’s degree in engineering or a related science field

• Providing technical sales support, including product demonstrations and sample measurements.
• Evaluating lead quality.
• Providing ongoing technical support to existing clients as needed.
• Analyzing a customer’s application requirements to determine which product and optional accessories are appropriate.
• Performing live demos and workshops on‑site at universities, industrial facilities, and other requested locations.
• Managing projects, from initial consultation to final purchase.
• Performing market research as needed.
• Equipment repairs on‑site or in office.

• Must be willing and able to travel.
• Verifiable prior experience with testing equipment required (experience with X‑ray diffraction equipment is preferred).
• Verifiable prior experience collaborating and communicating with clients from industrial and research backgrounds is required.
• Excellent communication (English is required, Japanese is added benefit).
• A valid Driver’s license and good driving record.
• Ability to work independently and with a team.
• Experience with presentation, spreadsheet and word processing software such as Microsoft PowerPoint, Excel and Word.
• Exceptional problem‑solving skills.
• Professional certifications are not required, but will be considered.
• Health insurance
• Simple IRA retirement accounts
• Paid time off

Please deliver your resume and cover letter with your compensation requirement from careers page on our website  Please do not call. Should we have any interest, we will contact you directly. Proof of prior employment is required and recommendations will be highly appreciated should we schedule an interview.

Entry level

Full‑time

Sales and Business Development

Machinery Manufacturing