Guest Experience Specialist
Listed on 2026-10-17
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, English Customer Service
Extended Stay America in Novi, MI is seeking a Guest Services Representative to welcome guests, answer phones, check in and out, and collect payments according to company guidelines. The role includes maintaining front desk paperwork and upholding safety and security procedures for guests and associates.
The GSR will resolve guest requests through ESA's Make it Right program, support breakfast service when needed, and maintain a clean lobby and work area while promoting the value of ESA to drive
We would love to welcome a new Guest Experience Specialist to our team in Novi, MI, United States.
Join us at Extended Stay America as our next Guest Experience Specialist in Novi, MI, United States.
We are currently recruiting a Guest Experience Specialist for our team in Novi, MI, United States.
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