Sr Director, HR Operations

Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what you're looking for:

• You want benefits. We support you with a minimum 50% childcare discount, immediate access to benefits, innovative health programs, 401(k) company match, and much more.
• You want balance. We offer flexible schedules that work for you, no nights or weekends, the ability to bring your children to work with you, and paid time off.
• You want opportunity. We invest in your future with ongoing training, tuition reimbursement, credential assistance, and our unique Master Teacher Program.
• You want recognition. We provide a positive, fun workplace where employees are appreciated.

Sr Director of HR Operations serves as a strategic thought leader and change agent, driving innovation, continuous improvement, and operational excellence across the HR function. This role provides enterprise leadership over HR compliance, data integrity, and a robust Shared Services model, ensuring high-quality service delivery and an exceptional employee experience.

The Sr Director leads system optimization, process transformation, and digital enablement while overseeing HR vendors, budgets, and the enterprise HR portfolio to ensure strong performance, fiscal stewardship, and strategic alignment. Through close cross‑functional partnership, this role drives successful change adoption and scalable, sustainable business impact.

• Provide strategic oversight of the HR technology landscape and employee data governance, ensuring system security, regulatory compliance, and end‑to‑end lifecycle management of electronic records, including privacy controls, access management, retention standards, and audit readiness, while partnering cross‑functionally to align technology strategy with business objectives and enterprise data architecture.
• Drive optimization of HR systems and digital tools by leveraging automation, integrations, analytics, and emerging technologies to enable scalable, efficient, and user‑centric HR operations.
• Serve as owner for HR system implementations, upgrades, and enhancements, ensuring strong project management, change management, and user adoption.
• Lead enterprise change management strategies by developing communication, training, and stakeholder engagement plans that ensure successful adoption of new systems, processes, and organizational changes.
• Establish and manage a cohesive HR vendor ecosystem, including contract negotiations, SLA governance, performance scorecards, and facilitation of Quarterly Business Reviews (QBRs).
• Develop and manage the HR operating budget across all departments, ensuring accurate forecasting, strong financial discipline, and optimization of vendor and technology investments.
• Provide enterprise‑level governance and central coordination of the HR project portfolio, ensuring alignment with organizational priorities, managing dependencies and resources, maintaining project roadmaps, and delivering initiatives on time and within budget in partnership with EPMO.
• Oversee and facilitate strategic guidance of all HR compliance programs, including background checks, I‑9 processing, unemployment claims, notice of pay, and annual EEO‑1 filings, ensuring regulatory adherence and audit readiness.
• Champion and continuously evolve the HR Shared Services delivery model, driving increased efficiency, centralization, and scalability while ensuring exceptional service, operational excellence, and alignment with organizational goals and HR strategy.
• Lead HR operational support for mergers and acquisitions, partnering with HR, Operations, EPMO, IT, and business leaders to ensure seamless onboarding and successful workforce transitions.
• Deliver HR reporting and analytics through dashboards and scorecards, leveraging OTBI, Service Now, Power
  
  BI, and other tools to track KPIs, trends, and operational performance while translating insights into strategic recommendations that inform leadership decision‑making and workforce planning.

• Bachelor’s degree in Human…