Technical Account Specialist, Fusion Manage​/Data Management

Technical Account Specialist, Fusion Manage / Data Management

Autodesk is looking for a highly motivated professional with PLM or Data Management experience to support medium and large enterprise customers worldwide. The Technical Adoption Specialist group within the Customer Technical Success organization values professional development and rewards high performance.

As a Technical Account Specialist, you will act as a technical trusted advisor to customers, demonstrate thought leadership, develop packaged service offerings, conduct discovery meetings, deliver digital content, and maintain the service catalog to maximize customer success and return on investment.

• Deliver live coaching sessions to drive adoption of Autodesk Solutions.
• Act as a technical trusted advisor, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology.
• Build, maintain and deliver packaged service offerings to increase customer success and new product adoption.
• Conduct discovery meetings to assess customer needs, pain points and desired outcomes.
• Deliver digital content via webinars for end users to drive successful adoption of Autodesk solutions.
• Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges.
• Design, build, and maintain the packaged service catalog to increase customer success and new product adoption.

• Advanced knowledge of Autodesk Fusion Manage and Enterprise PLM and Data Management needs and workflows.
• Bachelor's degree or equivalent experience.
• Expert knowledge of Fusion Manage in a production environment;
  Autodesk Vault knowledge also highly beneficial.
• Additional knowledge of Autodesk Data Management and PLM solutions.
• 5–6 years PLM or related field experience.
• External public speaking/presentation skills.
• Proven ability to be flexible and learn quickly in a fast‑paced environment.
• Fluency in English required.

• Strong communicator and able to build relationships at all levels, taking initiative.
• Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience.
• Additional knowledge of Autodesk Vault beneficial.
• Technical consulting experience and/or technical project delivery experience with large, demanding clients.
• Experience with Virtual Reality implementation.
• Team player who enjoys supporting and interacting with other members of a shared responsibility team.

Mid‑Senior level

Full‑time

Engineering and Information Technology;
Software Development, Design Services, and IT Consulting.

Autodesk values flexibility in how we work; nearly all roles are hybrid or remote unless otherwise indicated.

Autodesk is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status or other protected status. We also consider applicants without criminal histories in accordance with applicable law.