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Part-Time Backroom Attendant

Job in Novi, Oakland County, Michigan, 48377, USA
Listing for: The Salvation Army USA Central Territory
Part Time position
Listed on 2025-12-31
Job specializations:
  • Retail
    Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

About the Role

Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

Key Responsibilities
  • Provide exceptional donor service by greeting donors and offering assistance.
  • Process and track donations accurately.
  • Maintain a clean and well‑organized donation area.
  • Sort, load, and unload Salvation Army trucks per center policy.
  • Power sort donations as they arrive (where applicable).
  • Support production processes as needed.
  • Safeguard all donated materials and assigned equipment.
  • Report any complaints, damage, or injuries occurring in the donation area.
  • Guide donors on acceptable materials and provide information about pickup services for heavy items.
What You'll Need to Succeed
  • High School Diploma or currently pursuing.
  • Strong English communication skills for donor and team interactions.
  • Basic computer skills and ability to learn new systems.
  • Basic math skills.
  • Ability to pass pre‑employment background check.
  • Must be available for a flexible schedule including weekends and evenings.
Physical Requirements
  • Ability to regularly lift and move up to 50 pounds.
  • Occasionally lift and move up to 100 pounds.
  • Stand for extended periods.
  • Walk, reach, climb, balance, stoop, kneel, and crouch as needed.
  • Work in various weather conditions (outdoor exposure).
What Success Looks Like
  • Positive donor feedback.
  • Clean and organized donation area.
  • Meeting daily production goals.
  • Strong team collaboration.
  • Reliable attendance and punctuality.
  • Accurate donation tracking and receipting.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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