Design Studio Spc​/Stylist, Part-Time, Twelve Oaks Mall

Design Studio Specialist / Home Stylist – Part‑Time – Twelve Oaks Mall, Pottery Barn

We hope you're interested in building a home with us. Even if you don't feel you meet every requirement, we encourage you to apply.

Our mission is to enhance the quality of our customers’ lives  put the customer at the center of everything we do. Our corporate values guide our actions:
People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.

• Utilize design expertise to assist clients in one‑on‑one consultations in the store and in‑home regarding the design of their living spaces to drive store sales.
• Perform productive in‑home consultations, including the ability to accurately measure and assess the client’s living space.
• Create and present design plans based on client needs, style, preferences, and living space.
• Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
• Assist customers with special services (gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders) while demonstrating World‑class service standards.
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.

• Strong communication, clienteling, and customer follow‑up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design (preferred).
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1‑2 years of customer service and retail sales experience (specialty retail preferred but not required).

• Must be mobile on the sales floor for extended periods.
• Must be able to lift and mobilize medium to large items up to 75 lbs., using appropriate equipment and safety techniques.
• Full‑time associates are expected to have open availability to meet business needs.
• Part‑time associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week, plus availability for annual inventory and the entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high‑performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day, ensuring that differences are valued and appreciated.

• A generous discount on all Williams‑Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program that supports physical, financial and emotional health.
• Paid vacations and holidays (full‑time).
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).

• Individual development plans and career pathing conversations.
• Annual performance appraisals.
• Cross‑brand and cross‑functional career opportunities.
• Online learning opportunities through brand specific resources and WSI University.
• Leadership development opportunities.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider qualified applicants with criminal histories for employment in accordance with the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

WSI will not now or in the future commence an immigration case or sponsor an individual for this position (e.g., H‑1B or other employment‑based immigration).

This role is not eligible for relocation assistance.