Business Support Officer

About The Team

Within this role, you will be supporting Social Care staff within Children & Families Team 3. We work with colleagues and multi‑agency professionals at all levels across the service to contribute to positive outcomes for some of the most vulnerable Children and Families, working together across Warwickshire. Warwickshire put children at the heart of everything we do. We work with children and families restoratively, building strong relationships and connections to help families fine long last solutions.

We are recruiting for the role of a Business Support Officer covering Nuneaton, Bedworth & North Warwickshire Family Help on a full time (37 hrs per week) for a 12 month fixed term contract. The Family Help team are based at Hilary Road Nuneaton CV10 9AD
as well as The Arden Centre 120 Long Street Atherstone CV9 1AF
requiring you to work at both offices on rota’d basis. Business Support contributes to the efficient running of the team and the achievement of the County Council vision to make Warwickshire the best it can be, sustainable now and for future generations. You will work in a team to provide effective, flexible and responsive Business Support to one of the Council’s Services, with the ability to support other teams as and when required.

It is a fast paced, energetic and exciting area to work in, where you will be part of a close team. You will work proactively, looking for new ways of working, contributing to the outcomes of the services that you are supporting as well as the outcomes of the Business Support Service. We are looking for someone who has good organisational skills, is able to problem solve and use their own initiative, a great attention to detail with excellent communication skills.

Working hours – 37 hrs per week, with agile and flexible working options generally worked from 9am till 5.30 pm Monday – Thursday and 9am to 5pm on Fridays. Office working 60% of working week. As part of this role you would be required to undertake general administration duties, data analysis & manipulation, responding to queries, assisting & supporting frontline services.

The successful applicant will have:

• An ability to work in a fast-paced, busy environment, and to manage changes at short notice.
• Good IT skills with a knowledge of systems for data management.
• Experience of minute taking desirable.
• Reception experience would be beneficial to this role

If you want to build strong relationships and connections with families, join Warwickshire’s Children and Families service.

For further information please see the Job Description and Person Specification.

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit:
Warwickshire Pension Fund homepage – Warwickshire Pension Fund.

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

To discuss the role please contact Senior Business Support Officer, Natalie Aherne – natal

Interview Date:
Thursday 17th September

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.