Lima Product Manager

Role Purpose

The Lima Product Manager is responsible for defining and driving the product vision, strategy, and roadmap for the Lima software. This role owns what is built and why, ensuring the product delivers value to customers and aligns with business objectives. The Product Manager acts as the central decision‑maker for product direction, balancing customer needs, commercial priorities, and technical constraints. Working closely with the Head of Development and the Lead Solutions Consultant, this role ensures Lima evolves in a structured, strategic, and market‑driven way.

• Define and own the product vision for Lima
• Develop and maintain a clear product strategy aligned to business goals
• Identify market opportunities, competitive positioning, and differentiation
• Ensure the product remains customer‑focused and commercially viable

• Own and maintain the Lima product roadmap
• Prioritise features and initiatives based on value, impact, and effort
• Balance short‑term delivery with long‑term product evolution
• Make final decisions on product priorities

• Define product requirements, user stories, and acceptance criteria
• Translate customer and business needs into clear product specifications
• Work closely with Head of Development to ensure clarity and feasibility

• Work with Lead Solution Consultant to gather customer feedback and insights to support validating product direction and features
• Work with Head of Development to assess feasibility and trade‑offs, refining the solutions and delivery approach

• Oversee the full lifecycle of features from concept to release
• Validate delivered features meet requirements and customer needs
• Ensure alignment between roadmap, delivery, and outcomes

• Communicate product direction, roadmap, and priorities internally
• Own product‑related messaging and positioning (with support from CRM)
• Ensure clarity across teams on what is being built and why

• Define and track product success metrics
• Use data, feedback, and insights to inform decisions
• Continuously optimise product performance and value delivery

• Strategic and commercially aware
• Decisive and accountable for product decisions
• Customer‑focused with strong empathy for users
• Clear and confident communicator
• Collaborative and able to influence without authority
• Curious and data‑driven
• Comfortable managing ambiguity and complexity
• Provides clear direction and prioritisation across teams
• Aligns stakeholders around product vision and goals
• Balances competing demands effectively
• Challenges constructively and makes informed trade‑offs

• Delivery of roadmap outcomes aligned to business goals
• Product adoption and customer satisfaction
• Revenue impact and commercial performance
• Quality and clarity of product requirements
• Stakeholder alignment and delivery efficiency