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Empathetic Banking Support Specialist - Digital & Fraud Help

Job in Nuneaton, Warwickshire, CV11, England, UK
Listing for: Jobtailor
Full Time position
Listed on 2026-08-17
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
  • Finance & Banking
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below

Jobtailor in the United Kingdom seeks a customer service-focused professional to provide in-branch support and guidance to customers during important moments, such as bereavement or fraud concerns. You will help customers with everyday banking tasks and promote digital services, ensuring confident use of online and mobile banking.

You will build relationships, demonstrate empathy, and collaborate with colleagues to meet customer needs, delivering excellent service and going beyond for each

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