CAMHS Clinician

Providing telephone support and advice to Children and Young people up to 18 years old and their families/carers calling the 111 option two/Crisis line seeking urgent help for their mental health. The post holder will provide initial triage as well as information, support, signposting and advice about managing mental health. As a clinician within the 111 service, you will have clinical oversight of the risk assessments, respond to urgent need for assessment and provide clinical supervision to junior team members as well as completing the quality checks required and the data pulling for the national 111 reviews.

You will provide compassionate and professional support to callers and will support and assist Children and Young People (CYP), families, and carers who support them, to cope more effectively with their mental health.

You will assist callers to manage their distress and challenges/difficulties that they might be struggling to deal with and identify immediate and non‑immediate responses to 111/crisis line triage assessments. You will provide risk assessment to any caller who may require urgent assessment, or any call which the appropriate response is unclear. The post holder will be part of the RISE Children and Young People Urgent Care Mental Health 111 service.

• When a person calls 111/Crisis line, the post holder provide clinical risk and mental state triage and assessment.
• Provide emotional support, onward urgent referral, transfer to 999, when necessary, for callers who need emergency and urgent mental health support in a crisis 12 hours a day, seven days a week.
• The post holder will be expert in de-escalating crisis and supporting CYP and family/carers in distress and an emotional state.
• To work in partnership with others to assess and identify the child’s/Young person’s needs, taking into account parenting capacity, environmental as well as the child’s/Young person’s needs.
• Complete urgent risk assessments as indicated following robust triage of the call in line with CWPT / RISE procedures and risk assessment policies.
• To identify areas of need for CYP and their families and to assist them in accessing appropriate services for support.
• Provide advice and guidance on mental health problems.
• To act always in such a way as to promote and safeguard the wellbeing and interests of CYP and their families/carers in accordance with national occupation standard.
• Work without direct supervision to deliver triage of patients via the telephone.
• Ensure good documentation is provided and entered with the appropriate systems of record keeping.
• Attend regular supervision sessions with appointed clinical and management supervisor.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• Generous annual leave entitlement which increases during your time with us.
• Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more.
• Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more.
• Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes.
• Wellbeing support, including an in-house counselling service, external helpline and more.
• Staff networks and support group.

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

For further details / informal visits contact:
Name:
Christine Heydon,

Job title:

CYPMH 111 lead, Email: chris, Telephone number: