Clinical Operations Manager

** This post may close early due tohigh numbers of applications, so you are advised to apply promptly.**

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

We welcome applications from the Armed Forces Community - get in touch to find out more

We are seeking an experienced and solutions-focused Clinical Operations Manager to lead the Coventry & Warwickshire Community Dental Service. This is an excellent opportunity for a motivated leader with strong operational, financial, and governance skills to shape the future of special care dentistry across the region.

The postholder will line manage all qualified dental staff within the service, supporting recruitment, workforce planning, staff development, and daily workload allocation. You will act as a key point of contact for internal and external stakeholders, ensuring services are safe, responsive, and aligned with regulatory requirements.

The candidate will be a collaborative leader with strong problem solving abilities, able to deliver high-quality community dental care and contribute to ongoing service development across Coventry & Warwickshire.

As Clinical Operations Manager, you will lead the delivery of a diverse portfolio of community special care dentistry, including but not limited to; GA & sedation services, domiciliary care community and placed based delivery units. You will take responsibility for driving clinical and operational excellence, whilst ensuring achievement of commissioned contracts. You will drive and monitor progress, ensuring services are delivered safely, on time, and to the highest regulatory standards.

You will line manage administration staff, dental nurses, therapists and dentists. You will support and guide the wider research delivery team, supporting recruitment, training, and development to build a motivated and skilled workforce. A key part of your role will be strengthening collaboration external partners, key internal stakeholders, and regulators, while ensuring the financial sustainability of the portfolio through accurate and timely income recovery, contract delivery and CPIP identification.

This is a role for someone who thrives on leadership and problem-solving. Whether streamlining processes, guiding staff, or representing the service, you will be central to advancing the improvements in special care dentistry to the lives of people within Coventry & Warwickshire.

Here at George Eliot our vision to' excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

You will be responsible for the operational management and performance of services delivered across multiple sites, ensuring effective, efficient, and compliant delivery against SLAbased contracts. This strategic yet handson role involves maintaining high clinical and operational standards while driving service improvement and innovation.

Clinical

Visible leadership in the clinical areas and be accessible to patients, families and carers.

Monitor and ensure clinical standards and legislation applicable to dental service are adhered to and understood.

Responsible for ensuring that all Infection Prevention and Control standards are adhered to including polices, staff training and competencies, decontamination standards and maintenance and cleanliness of clinical environments.

Lead and engage with clinical teams to ensure standards of care are effectively and efficiently delivered.

Ensure that all staff have a clearly defined responsibilities and accountability are working towards agreed objectives and service plan.

Responsible and accountable for ensuring the delivery of a high quality, patient centred service that meets the needs of the patient.

Facilitate changes to service provision to ensure effective and safe patient pathways.

To promote and lead change in clinical practice to improve the patient experience.

Ensures effective communication channels exist between patients and relevant stakeholders at all levels.

To communicate sensitive…