General Sales Manager

Job Introduction

We are currently recruiting for a General Sales Manager to join the management team at our Volkswagen Dealership in Nuneaton.

The hours of work are Monday to Saturday, with a day off in the week and Sundays on a rota basis.

• Company car
• OTE of £75,000
• 25 days holiday plus bank holidays
• Company pension
• Wellness programme
• Sick pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas and holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer and professional qualifications
• Free parking / on‑site parking
• Company events

• Build trust, communicate effectively, and exceed customers' expectations to provide an industry‑leading buying experience.
• Handle customer queries and complaints and ensure they are resolved effectively.
• Support the sales team in daily operations, including customer contact, sales funnel management, deal building and closing, and professional vehicle preparation while keeping stock at agreed levels.
• Drive the sales process and support the team in achieving monthly KPIs for unit sales, profit per unit, finance penetration and add‑on products, ensuring budgetary sales and profit forecasts are met.
• Accurately complete all paperwork and provide reports on all sales activities to support accurate sales forecasts.
• Ensure the sales team collects all customer contact and vehicle data accurately and vigorously to maximise the quality and content of the customer database, adhering to the company’s FCA obligations.

• Existing sales manager, sales controller, or retail manager looking for a new challenge or better career and reward opportunities.
• Drive and talent to push the department forward, working to achieve agreed KPIs and brand standards.
• Proven profitable and successful track record of delivering outstanding results and exceptional customer satisfaction.
• Strong management and leadership skills, a winning mentality, and a real passion for the brand.
• Motor trade, automotive, or car dealership experience is preferred but not essential; full training will be provided.

• 25 days holiday plus bank holidays
• Company pension
• Wellness programme
• Sick pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas and holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer and professional qualifications
• Free parking / on‑site parking
• Company events