Service Manager; Young Accommodation

Position: Service Manager (Young People Accommodation)
Your new company
You will be joining a respected, values‑led organisation that provides high‑quality supported accommodation for young people across North Warwickshire. The organisation is committed to creating safe, stable and nurturing environments where young people can build independence, develop life skills, and move towards positive long‑term outcomes. Their services include 24‑hour supported accommodation, young parent provision and dispersed accommodation, all delivered in line with Ofsted Supported Accommodation Regulations (2023).

Your new role
As the Service Manager, you will take overall responsibility for the effective day‑to‑day running of the young person's accommodation services. You will lead and inspire a team of support professionals, ensuring they deliver trauma‑informed, high‑quality, person‑centred support.

Key responsibilities include:

Managing and supervising staff, ensuring regular support, supervision and development opportunities.
Overseeing support planning, risk assessments and safeguarding processes.
Building strong partnerships with external agencies, including Social Care, the Police and specialist support services.
Ensuring compliance with service specifications, KPIs, Ofsted requirements and internal policies.
Monitoring accommodation standards, voids, repairs, rent processes and overall housing management.
Producing accurate performance reports and data for commissioners and senior leadership.
Maintaining a focus on quality, continuous improvement and positive outcomes for young people.
Participating in an on‑call rota to support 24‑hour services.

What you'll need to succeed
The successful candidate for this role, you will bring:

Experience managing staff within a care, support or housing setting.
Strong knowledge of safeguarding, risk management and trauma‑informed practice.
Experience supporting individuals with mental health needs and understanding diverse community needs.
Excellent interpersonal and communication skills, with the ability to build collaborative relationships.
Strong organisational skills, the ability to work on your own initiative and confidently manage change.
A full driving licence and the ability to work flexibly as required.
A commitment to equality, diversity and empowering young people to shape their own support.

What you'll get in return
In return, you'll be joining an organisation that genuinely values its people and is committed to supporting your growth and wellbeing. As part of the team, you will receive:

A salary of £32,643
An on‑call payment for participating in the rota
35 days annual leave including bank holidays
Reimbursed expenses in line with organisational policy
Ongoing training, development opportunities and regular supervision
The opportunity to influence service development and make a real impact on the lives of young people
A supportive leadership structure and a positive, values‑driven working environment

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)