Inventory & Audit Coordinator

Shift Pattern:
Monday to Friday, 08:30 - 16:30 (30 minute unpaid break)

• Support in maintaining accurate inventory records within the Warehouse Management System (WMS).
• Monitor stock movements including receipts, put-away, transfers, picking, replenishment, and despatch.
• Investigate inventory discrepancies and identify root causes.
• Process inventory adjustments in accordance with company controls and authorisation procedures.
• Monitor inventory accuracy KPIs and report trends.

• Develop and maintain cycle count schedules.
• Conduct daily, weekly, and monthly stock audits via the operations teams.
• Coordinate customer inventory audits and annual physical stock counts.
• Ensure compliance with customer SOPs, internal procedures, and contractual inventory requirements.
• Maintain audit documentation and evidence to support customer and internal audits.

• Produce daily, weekly, and monthly inventory reports.
• Analyse inventory trends, variances, and recurring issues.
• Provide recommendations to improve stock accuracy and operational performance.
• Support customer reporting requirements.

• Identify opportunities to improve inventory control processes.
• Assist in implementing corrective and preventive actions (CAPAs).
• Support continuous improvement initiatives using Lean methodologies where appropriate.
• Review warehouse processes to minimise inventory errors.

• Support warehouse operations with inventory-related queries.
• Assist during customer implementations, inventory migrations, and warehouse transitions.
• Provide guidance to warehouse colleagues on inventory best practice.
• Liaise with Customer Service regarding stock issues impacting customer orders.

• Ensure accurate data integrity within the WMS and ERP systems.
• Support inventory investigations using warehouse systems and reporting tools.
• Assist with WMS testing and process changes where required.
• Escalate system issues affecting inventory accuracy.

• Inventory Accuracy (%)
• Cycle Count Completion (%)
• Inventory Adjustment Value
• Stock Loss / Shrinkage
• Audit Compliance Score
• Investigation Closure Time
• Customer Inventory Accuracy
• Physical Stock Count Variance
• Root Cause Resolution Rate
• Customer SLA Compliance

• Operations Managers
• Warehouse Supervisors
• Customer Service Team
• Quality Team
• IT Support
• Finance

• Customers
• External Auditors
• System Providers
• Inventory Service Providers

The Inventory & Audit Coordinator is authorised to:

• Conduct inventory investigations.
• Complete authorised stock adjustments within agreed limits.
• Recommend corrective actions.
• Stop inventory transactions where significant discrepancies or compliance risks are identified, escalating promptly to management.

Success in this role will be demonstrated by:

• Consistently achieving inventory accuracy targets.
• Successful completion of audit schedules.
• Reduced inventory discrepancies and stock losses.
• Positive customer audit outcomes.
• Accurate and timely reporting.
• Effective implementation of corrective actions.
• Continuous improvement of inventory control processes.

The role holder is expected to demonstrate:

• Integrity and accountability.
• Attention to detail.
• Customer focus.
• Ownership of issues through to resolution.
• Continuous improvement mindset.
• Collaboration and teamwork.
• Professionalism and resilience.
• Commitment to health, safety, and quality standards.