System Analyst

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Position: Systems Administrator

Duration: 6+ Months

Location: Nutley, NJ - 07110

• Perform application/operating system support for large numbers of globally-based Windows/HP systems.
• Analyze alarms from monitoring tools. Perform corrective actions to restore service for clients subscribing to TRM services.
• Implement changes on production devices. Assist front-line client-supporting staff identifying and resolving complex application and connectivity failures.
• Liaise with regional and global staff to ensure production systems are processing data real-time and that all emergency procedures and service restoration documentation are updated accordingly.
• Responsible for reporting service outages and documenting events and service outages in accordance with established procedures.
• Ensuring all service checks, changes, procedures are followed as outlined in service level agreement and internal standard operating procedure.
• Offers solutions and suggestions for process and product improvements to management.
• Complete daily activities ensuring that the team is meeting quality standards for each position set by management.
• Create/Update incident and change tickets with actions taken by the group.
• Perform other miscellaneous duties as needed.

• Working knowledge/experience of Solaris/Linux or Microsoft Server Operating Systems
• Working knowledge/experience of Microsoft Office, Internet Protocols, and networking technologies.
• Solid technical, analytical, and problem solving skills with emphasis on both process and technology to solve business problems.
• Shift Position:
  Overnight or Day - (includes weekends and rotation on ad-hoc basis)

• Technical Operations experience a plus. Working knowledge of news and/or financial markets.
• Experience working within a global organization.
• Experience with administrating Windows-based systems in an enterprise environment.
• ITIL working knowledge.

• Associate/Bachelor’s degree in Business, Information Systems, or related field highly preferred. ITIL certification a plus.

Contact: Ashish Biyala

Phone:

Please contact Ashish Biyala on

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